Archive for the ‘executive communication’ Category

Doing Business Remotely: Now You’re On TV, So Look & Sound Like a Leader!

Saturday, July 11th, 2020

With your move from in-person business meetings to on-camera platforms, your adjustment is similar to the adjustment that Broadway actors make when moving from stage work to working on camera for TV and film: how to be convincing in a very different medium.

You know, for example, that every actor and spokesperson on a TV commercial has to project the qualities that are needed to sell ideas, products, and services through a television screen. And these are the same qualities that YOU need to project during your on-camera platforms during this time of business disruption.

Now, as a business leader, you’re on TV! So you need to LOOK the part and SOUND the part.

During this time of business disruption and working remotely, one of the most critical factors for successful leadership is the use of emotional intelligence. On-camera meetings require much more EQ than IQ. And that means projecting qualities that Increase Trust On Camera: confidence, clarity, candor, empathy, and openness.

You probably excel at projecting these qualities in person, but how do you project these qualities when people are looking at your image on a computer screen or mobile device?

Now, more than ever, business leaders need to remember what actors have known for decades: the camera never lies! It picks up every subtle nuance of your being.

It’s important to understand that working on camera is an unnatural experience for two reasons: (1) It’s a small medium, visually; highly focused and concentrated, and (2) It robs us of the advantage of human, kinetic energy that’s so important during in-person communication.

On camera, we need to compensate for the fact that we’ve lost the KINETIC factor.

As a business leader, you’ll want to do everything possible to help your viewers feel your personal, positive, and compelling energy — while they’re looking at you on a small screen!

PowerPoint Presentation Tips: How to Keep Your Audience Tuned IN! (Part 3)

Saturday, September 30th, 2017

When you use PowerPoint, are you actually diminishing your image as an expert – or even helping your audiences tune you out?  If your answer may be YES, you need PowerPoint Presentation Tips for real speaking power.

Today’s VideoBlog gives you the solutions:  PowerPoint Presentation Tips, Part 3.   In previous blogs, I presented Tips #1 through 6.

  • Tip #7:  At any point in your presentation where you plan to move close to your audience for dramatic effect, help focus audience attention by placing a black slide in your deck.
  • Tip #8:  When you want to focus attention on yourself for a longer period of time, allow the screen to go completely dark. Use the “B” key for this.
  • Tip #9:  Always make your final slide an image slide:  this image should illustrate the inspirational closing that you will speak. 

Finally, Tip #10:  I’ve said it before, and I’ll say it again:  Don’t make PowerPoint your higher power. Allow PowerPoint to support you, and not the other way around.

When you use these strategies with PowerPoint, you’ll project your own unique power.  You’ll enhance your image as an expert and your listeners will quickly realize that they cannot afford to tune you out.    You’ll have them on the edge of their seats!

Be sure to receive all my upcoming video tips!  Follow this link to my YouTube channel and hit the “subscribe” button on the right side of the screen:  https://www.youtube.com/subscription_center?add_user=SuccessfulSpeaker

Grab/Keep the Attention of Your Business Audience: Take Stage (Part 1)

Monday, May 29th, 2017

Would you like to grab your business audience’s attention and keep them riveted to your presentations?  Do what actors do:  take stage!  Inhabit the space with a “do or die” purpose and an attitude of complete belonging.

Your physical demeanor speaks volumes about you, and your business audience is sizing you up before you even say a word.  Here are three basic strategies, to make your physical demeanor enhance your presence:

  • Whether you’re seated or standing, begin speaking with both feet planted firmly on the ground.  Imagine that your legs are tree trunks and your feet are roots extending deep into the ground.  This initial grounding helps you claim the space as your own and helps give weight to your subsequent movements.  It helps you project confidence and authority.
  • If you’re standing, stand away from furniture and resist any temptation to lean for support.  If someone offers you a podium, politely decline it, if you can.  Whenever possible, you want to eliminate any physical barriers that could come between you and your audience.  If you must use a podium, stand tall and don’t lean on it!
  • Whenever possible, give any handouts you may have after your presentation has ended, not before or during the presentation.  When you give people material to read during your talk, you are inviting them to focus on a piece of paper and inviting them to ignore you.  Giving your audience material to read also suggests the idea that they could just as effectively have read your content, and that they didn’t need to come hear you live and in person!

When you apply these strategies, you’ll be well on your way to taking stage; you will make your physical demeanor enhance your presence, and you will get buy-in faster.

 

Project Authority by Reducing Your Filler Words

Monday, January 9th, 2017

During business conversations and presentations, would you like to reduce your filler words, to sound more authoritative and get buy-in faster?  You can do it with a technique that actors use when they are preparing to speak extemporaneously.

You already know that filler words (um, uh, so, well, like, you know) rarely add meaning and are usually just a distraction for your listeners.  And that they jeapardize your ability to project confidence and commitment.  Reducing your use of fillers will help you enhance your credibility and your leadership presence.  Borrow this practice technique that actors use:

Set a timer for increasing time periods of time, two or three minutes to start, and record yourself as you speak in extended sentences on a topic of your choice.  Choose a business topic that you know well, something you enjoy speaking about (but not your elevator speech or a sales pitch).

As you speak into the recorder, imagine that each word that comes from your mouth is connected to the next one, which is connected to the next one, and so on:  the way pearls are connected on a string of pearls.  When you feel the urge to use a filler

  • Stop yourself
  • Pause
  • Say the filler silently to yourself

When the timer rings, play back the recording and notice your fillers.  Then repeat the exercise, with new topics of your choice.

As you become comfortable with this exercise, increase the setting on the timer, perhaps starting at five or seven minutes.  Then, continue the practice until you can speak extemporaneously on new topics of your choice for fifteen or twenty minutes straight, without the use of fillers.

I guarantee:  when you practice this on a regular basis, you will find that, over time, you are decreasing the number of fillers that you use.  You will sound more confident and more authoritative.  And you’ll increase your ability to influence!

How to Engage Listeners with the Power of the Surprising Pause

Tuesday, October 25th, 2016

As a business speaker, would you like to learn how to use your voice, to keep your listeners riveted to your message?

Like a good actor, you can use your voice and the power of the surprising pause to command attention and add depth to your business message.  You may be interested to know that the great Shakespearian actor, Sir John Gielgud, said that the pauses are the most important moments of a speech!

Pausing at meaningful and unpredictable moments will enhance your speaking power in three ways:

1
It will create variety in your delivery:  A moment of unexpected silence provides the greatest contrast to a stream of words.
2
It will create suspense:  It teases your listeners for just a moment, making them want to hear more.
3.
It will enhance listener understanding:  A surprising pause, filled with meaning, allows your listeners to observe a difference quality in you and highlights the subtle nuances of meaning within your message.

Watch this video to see and hear my demonstration:

Right now, I’m going to speak an excerpt from a play called Other People’s Money by Jerry Sterner.  The dialogue is spoken by a character who is a CEO of a company.  As I speak,  I’m going to pause in spots that are logical and fairly predictable.  Here I go:

“One day, / when the dollar is weaker or the yen stronger, / or when we finally begin to rebuild the roads, the bridges, the infrastructure of our country, / demand will skyrocket.”

Now, a more interesting and more engaging choice would be to pause in spots that are less predictable; like this:

“One day, / when the dollar/is weaker / or the yen / stronger, / or when we finally begin to rebuild the roads, the bridges, the infrastructure of our country, / demand / will skyrocket.”

Isn’t that more interesting?

As you rehearse and deliver any business talk, take some meaningful pauses at less predictable moments.   Use the power of the surprising pause, and make your delivery truly compelling.

Speaking Mistakes: Humility Saves Face

Sunday, June 26th, 2016

Have you ever made a mistake during a business meeting or conversation: a big mistake that was obvious to everyone?  You don’t have to lose face in situations like these.  Here is a tip that will help you save face.

At one point or another, in your professional life, you may at one time or another, have dropped the balls. You said the most inappropriate thing or your spoken mistake that everyone noticed was a serious one.  These situations present two choices for you.  You can

1:   Pretend that it didn’t happen:  this is never advisable when you are sure that everyone noticed your mistake!

2:   Accept that you dropped the balls and demonstrate humility.

Humility might be an instant and sincere apology. It might be self-deprecating humor.  It might be that you allow others to see you try with your heart and soul to correctly your mistake and maybe even fail to correct it!  Humility means that we accept our right relationship with nature and allow people to see our human-ness.  Because human beings make mistakes and are sometimes wrong — and most everyone we do business with can identify with that.

Humility is a very importance ingredient in successful business speaking.  It’s not a weakness.  It’s actually strategic.  It’s a quality that makes us approachable, more likeable, and more attractive to do business with.